Man Utd supporters’ groups have had to issue a joint statement urging the club to pause a clampdown on ticket touts.
They have claimed that it is targeting innocent fans who are fearing that they could end up losing their season tickets despite doing nothing wrong.
Steven Railston, the Manchester United reporter for Manchester Evening News tweeted: “Further points on United’s operation to address touting:
“mufc sources say fans who received the email have six accounts linked or more.
“No sanctions have been handed out yet.
“I’ve been told a human is responsible for going through the cases.
“It sounds like the club are trying to get this right.
“Having a better understanding of fan behavior will be key to that.
“In the event of season tickets being revoked, they would be reissued as a season tickets (not sold game-by-game)”
Fans urge Man Utd to suspend its ‘ban first ask questions later’ approach to ticket crackdown as frustration grows https://t.co/d8R6hUlIYp via @MailSport #mufc
— Chris Wheeler (@ChrisWheelerDM) July 21, 2026
Season Ticket banned today after 23 years of going the game. 11 Euro Credits, watched United in 23 countries. Its been a blast.
— MUFC Away Days (@mufcaways_) July 20, 2026
Andy, a season ticket-holder for over 35 years, learned of his account being restricted on Monday night. He said to BBC Sport:
“I feel angry about it – they just want us gone.
“My dad has been a season-ticket holder since 1974, when we were in the second division. He is a pensioner now and I have to help him with all the online stuff since digital tickets became a thing.
“Going the match is our bond. Things like that are what keep older people alive sometimes.
“It’s stressful enough for my own mental health but I think it could make my dad ill.
“They have already taken my season ticket money.
“They don’t care about how it affects people, their relationships, maybe their health and mental health. There is no empathy.
“I feel like people are punished for their loyalty. They don’t want fans, they want customers.”
This is an absolute disgrace and should enrage you regardless of the club you support.
We all know how little “legacy fans” as these clubs chose to define us matter to those in charge in 2026 but instances like this should be shouted about from the rooftops. It’s disgusting. https://t.co/d0sJ9dyGRa
— HLTCO (@HLTCO) July 21, 2026
100%. My ST costs around £600 for 19 games, I don’t spend anything else, no food, no shirts, no tours. The average day tripper promises all of that per game for the same price.
— Gaz (@CantonaManc) July 20, 2026
Only seen two lads get it overturned, and they were one account on multiple devices – Mine’s one device with more than one account on it. Tbh mate, I thought I’d be more wounded, but I absolutely despise them so 🤷♂️ More pissed off about them robbing my money.
— Gaz (@CantonaManc) July 20, 2026
Exactly what it’s about mate. They make more in one game off a tourist than they do off me all season.
— Gaz (@CantonaManc) July 20, 2026
Pointless task mate. I feel strangely relieved by it all tbh, it’s only a matter of time until we’re all gone. They want ‘their’ tickets back.
— Gaz (@CantonaManc) July 20, 2026
#mufc stance clarified here too👇
🔺 Responsibility to protect fans & target touts
🔺 Emails only sent if there’s a tech anomaly
🔺 Only sanctions after reply or 14-day lapse
🔺 Not intended to boost revenue or cut STs
🔺 Cancelled STs will be re-sold on waiting list https://t.co/wDUhXEOhPw— Chris Wheeler (@ChrisWheelerDM) July 21, 2026
MUST, Manchester United Supporters Trust, wrote: “Joint Statement in Support of the Manchester United Fans’ Forum
We fully support the Manchester United Fans’ Forum letter and the principles it sets out.
The issues raised are not about defending ticket touting or abuse of the Club’s ticketing system. Professional touting, automated purchasing and those who exploit supporters for financial gain have no place at Manchester United and deserve robust action.
However, that action must be fair, proportionate and transparent. Long-standing supporters who have followed Manchester United for decades, often across multiple generations of the same family, should never feel they are being treated as suspects without clear evidence, due process or a meaningful opportunity to respond to the allegations made against them.
The current approach has created a growing perception among supporters of a “Ban first and ask questions later” process. That is not how trust is built, nor is it consistent with the standards of fairness that loyal supporters should expect from their football club. Investigations should establish the facts before sanctions are imposed, particularly where the potential consequence is the loss of a Season Ticket and relationships with the Club built over many decades.
The Fans’ Forum has rightly called on the Club to pause the issuing of further suspensions and to halt any cancellation of Season Tickets while meaningful discussions take place. We fully support that request. Taking time to review the current approach, engage with supporter representatives and restore confidence is in the interests of both the Club and its supporters.
The principles outlined in the Fans’ Forum letter recognise something fundamental. The Club and its supporters share the same objective: ensuring tickets are used fairly by genuine Manchester United supporters while protecting the integrity of the ticketing system.
That objective will only be achieved through trust, transparency, proportionate enforcement, better-designed systems and meaningful engagement with supporters, not by creating an environment where loyal fans fear losing relationships with the Club that have been built over decades. This is also a significant moment for supporter representation.
For the first time, supporter organisations from across the fanbase have come together to support a common position. While each group has its own perspective and priorities, we are united by our commitment to protecting Manchester United, its supporters and the unique supporter culture that has been built over generations. When genuine supporters face issues that affect supporter culture, fan representation, affordability, ticketing or the future of the match-going experience, we will continue to work together wherever possible. A united supporter movement is stronger, more representative and better placed to protect the interests of current and future generations of Manchester United supporters.
Signatories
• The 1958
• The Red Army (TRA)
• Manchester United Supporters’ Trust (MUST)
• Manchester United Youth Supporters’ Club (MUYSC)
• Stretford Enders
• South Stand United Supporter Clubs
• Abbeyfeale & District
• Arklow
• Armed Forces
• Ballyfermot
• Ballymoney
• Bedfordshire
• Berwick Upon Tweed
• Birmingham
• Brisbane
• Bristol, Bath & District
• Brunei Darussalam
• Cardiff and Vale
• Castlepollard
• Clare
• Clonmel
• Cookstown
• Croatia
• Cyprus
• Detroit Red Devils
• Devils Collectors
• Dorset
• Downpatrick
• Dublin
• Dungannon
• East Cavan
• Enniskillen
• Finland
• Fleetwood
• Geneve
• Gibraltar
• Glamorgan and Gwent
• Greece
• Grimsby
• Harrogate & Knaresborough
• High Peak
• Hong Kong
• Jewish Musc
• Kildare
• Kingdom Of Fife
• Lagan Belfast
• Laois
• Leamington Spa
• Limavady
• Lincoln
• Lithuania
• Local
• London Association
• Longford
• Louth
• Malaysia
• Malta
• Muckamore Reds
• Mumbai
• Newry
• North Devon
• North Yorkshire
• Nottingham
• NSW Australia
• Omagh
• Poland
• Pontypridd
• Portlaoise
• Portstewart
• Rainbow Devils
• Red Flag Belgium
• Rostrevor
• Scandinavia
• Shrewsbury
• Singapore
• Sligo
• South Carolina Red Army
• South Down
• South Elmsall
• Southport
• Suisse
• Talahassee United
• Taughmonagh
• Tayside
• Thailand
• Tipperary Town
• Tralee
• Trinidad & Tobago
• Warrington
• Wellingborough
• West Belfast
• West Limerick
• West Sussex
• Westmorland
• Wexford
• Womens Supporters Club Fanzines
• RedNews
• United We Stand
3/ @MU_ST @TraMufc @muyscofficial @The__1958 all Fans’ Forum representatives, more than 100 Official Supporters’ Clubs, Red News and United We Stand.
— MUST | Manchester United Supporters Trust (@MU_ST) July 21, 2026
4/ Earlier today, a message was sent to Manchester United emphasising full support for the Fans’ Forum’s recent letter relating to the premature suspension of Season Ticket Holders without required evidence.
— MUST | Manchester United Supporters Trust (@MU_ST) July 21, 2026
6/ • Explain its apparent policy of reducing the number of Season Tickets.
• Confirm that all reclaimed Season Tickets are reissued as Season Tickets to supporters on the Season Ticket waiting list.— MUST | Manchester United Supporters Trust (@MU_ST) July 21, 2026
7/ Once an official written response has been received from Manchester United, it will be shared in the interests of transparency and fairness. The potential consequences of the Club’s response will also be shared as soon as they have been confirmed.
— MUST | Manchester United Supporters Trust (@MU_ST) July 21, 2026
Heartbreaking to see stories of loyal supporters being treated like ticket touts by Manchester United
Match-going fans are the lifeblood of MUFC and should be rewarded, not replaced
Inexplicable decisions like this are exactly why FC United exists
❤️🤍🖤 #SupportersOverProfit https://t.co/ahDzNxQkQr
— FC United of Manchester 🟥⬜⬛ (@FCUnitedMcr) July 21, 2026
Here’s how social media users reacted as Man Utd supporters’ groups issue a joint statement urging the club to pause clampdown on ticket touts…
@UnitedEra6: 🚨 Tired of the Glazers and INEOS running our club.The same old broken promises, lack of ambition, and constant frustration for the fans. We don’t want this anymore. ManU 🛑 needs new ambitious owners who actually care about winning, not just profiting.Time for real change. #MUFC
@StrettyDave: What’s with Utd banning all the old school lot? Dads pal 40 years ST holder, banned because forwarding tickets that he couldn’t attend because he had family commitments. My brother in law, 27 years ST holder banned for the similar situation. Im banned already but this is madness.
@Rlufc96: Say it every summer, football clubs do not want season ticket holders, they want a different tourist in the seat every week spending money in the club shop, it’s stinks
@joshlufc91: Can’t even take the piss because this is coming to all Premier League clubs at some stage, including us. They don’t want the legacy fans, they want the tourists
@PaulAndo1987: No one can convince me these clubs aren’t acting together to sterilse their support and make it an even more hospitality based middle class freak-show than it already is.
@johngibbonsblog: What is going on at Manchester United with tickets is scary
@SibsMUFC: A lot of clubs are trying to reposition PL football away from frequent attendance to a model akin to live music – where most people pick 1/2 dates & will spend big on merchandise & tickets as it’s a rare treat. It’s only going to get worse, unfortunately.
@MrMattyjohnson: I’ve said it before and I’ll say it again, What’s happening at Man United in regards removing their core match going fans – it’s vital that tribalism is forgotten about and everyone comes together to put a stop to it. Because it could very easily be us next. Unity is Strength
@MufcWonItAll2: Seeing so many lifelong United fans getting their season tickets banned by the club for no apparent reason whatsoever. Sort your joke of a system out @ManUtd it’s an absolute disgrace what’s happening.
@UtdVault: I can’t believe the amount of reds on the timeline who’ve been banned. Then to charge them for season tickets and not refund them. The club is absolutely finished. What a disgrace @ManUtd
@Cantona_Collars: As I’ve been boycotting Old Trafford since the Glazer takeover, I’ve deliberately kept my nose out of fan debates around ticketing. But it’s impossible to ignore what the club are now doing to some of their most loyal season ticket holders. The way they’re being portrayed and treated is shameful. These are supporters who have given years, in many cases decades, of unwavering loyalty to United. This is no way to treat your own. Absolutely disgraceful & shameful from our club.


